Accommodated Tours
Camping Tours


Sitemap




Tourism Indistry  Tourism Tasmania Eco Certified Tasmania Parks and Wildlife Accredited Licensed Operator
Greening Australia
Tasmania Quality AssuranceAccredited Tourism BusinessGlobal Sustainable Tourism Council

Recommended by Airport RentalsRecommended by Motorhome Republic

 

 

Tasmanian Wilderness Experiences on Facebook

TERMS AND CONDITIONS

Booking Confirmation and Payment | Cancellation Policy | Guided Tours | Transport | Hiking Equipment Hire | Hiking Products for Sale

If you have any questions about these, please do not hesitate to contact us on 1300 882 293.

Your booking is subject to our standard terms and conditions listed below, including the assumption of risks inherent in any chosen activities, equipment and/or supplies.

Booking Confirmation and Payment

We accept all forms of payment and have listed the options on our booking forms.

Our Cancellation Policy

Sometimes we must cancel a scheduled tour or accommodation booking because of conditions beyond our control (severe weather, impassable roads, bushfires). We reserve the right to cancel a booking without notice, and if we can't find an alternative tour or booking to suit you, we will promptly refund your payment in full.

We will not be responsible for any consequential losses arising from a cancellation. Note that we recommend you purchase flexible flight tickets and travel insurance to allow for any unforeseen circumstances.

If you cancel a confirmed booking, we will refund your payment in full if we are able to fill your place/seat for the proposed tour/trip. If not, we will refund your payment after deducting an administration fee based on the following table:

Cancellation Notice (days) Administration Fee
< 7
full cost
7 - 14
25% of cost
15 - 30
15% of cost
> 30
nil

Note that we will construe a failure to turn up at the pre-arranged time or place for your tour/trip as a cancellation and will apply the above administration fee.

Guided Tours

Client numbers maximum:

Day Tours - max 13
Multi-day Tours – max 10

Each single day tour is accompanied by one guide. Each multi-day tour is accompanied by at least two guides, however, if you are an independent walking group only needing the services of an Eco-interpreter, one guide may accompany you.

Our guided tours include:

Click here for a complete list of inclusions for day tours.

Click here for a complete list of inclusions for multi-day tours.

Transport

The minimum number of passengers is two.

If we make an extra pickup trip without passengers (see Unforeseen delays below), we will charge you a surcharge of 50% of the fare for the trip. We will ask you to provide your credit card details in advance to cover this possibility.

We have allowed for a brief stop en route at a public convenience on journeys greater than two hours – additional unscheduled stops will attract a charge of $30/hour or part thereof (including GST) to cover our driver’s wages. Airport parking fees are not included in our fares and are payable by our clients.

Unforeseen Delays

We recognise that bushwalkers may experience unforeseen delays on the track and may not arrive at their end-point by the prearranged time.

If there are delays, this is our standard operating procedure:

We will:

  1. arrive at the agreed pickup point at the agreed time (subject to any unforeseen delays we might also encounter en route, for example, roadworks, accidents, etc)

  2. wait a further hour for the bushwalkers if they are not at the pickup point before returning to Base Camp Tasmania without them

  3. leave a message at the Walkers' Registration Point advising of our expected return time the next day

  4. return the following day as soon as possible after fulfilling prior booking commitments

  5. contact emergency services on the bushwalkers' behalf if the bushwalkers have still failed to arrive at the pickup point, and there is no apparent reason for their delay. Before departure bushwalkers should provide us with a Trip Intention Form to assist emergency services.

Hiking Equipment Hire

We have listed detailed equipment specifications under Hire Equipment to assist in your selection, and our hire conditions are:

Hiking Products for Sale

Our conditions of supply are:

Contact us at Tasmanian Wilderness Experiences for friendly advice and assistance for your next Tasmanian adventure!

Phone: 1300 882 293 or Email: infoEmail Tasmanian Wilderness Experiences for Bushwalking in Tasmaniatwe.travel